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THEYEDOCTOR.COM'S ABSOLUTE GUARANTEE
Your satisfaction or your money back!
Your satisfaction is very important to us, and with this offer, you have our guarantee of enjoyment with your new
eyewear. We guarantee complete accuracy on all prescription lenses or they will be replaced at no charge.
Warrantee - We honor all manufacturer warranties against manufacturing defects on frames and lenses for a period
of one year. Nominal shipping and handling charges apply to warrantee replacements.
Exchanges - You may also exchange eyewear for eyewear of equal or greater value within the first 30 days of
receiving them. If you wish to exchange an item, you have 30 days to return it to Theyedoctor.com. If the
exchange is for a new pair with a different value, the difference will be charged to you. There will not be an
administrative fee assessed for exchanges. You must pay all shipping charges for the exchange. Limit of one exchange per order.
Returns - We are confident that you will be satisfied with your new name brand eyewear. However, if for whatever
reason, you are not completely satisfied with your eyewear, simply return them to Theyedoctor.com within 30 days
of receiving them for a full refund less shipping costs and an administrative fee of 20% of the original item
cost. Due to the custom nature of prescription lenses we cannot accept their return, nor are they replaceable.
If new prescripton lenses are required on a frame exchange they will be discounted 50%.
For both returns and exchanges, it is essential that you send the product back with its original packaging.
The wrapping, case, any manuals and blank warranty cards must be included. Eyewear can not be damaged, scratched,
or otherwise altered from their original selling condition. Items not in original condition will be returned.
You are responsible for any damage done during shipment back to theyedoctor.com. Shipping charges for returns
to theyedoctor.com are your responsibility. Special order products have no return policy.
Returns are subject to an administrative fee of 20% of the original item cost.
Prices and policies are subject to change without notice.
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"Thank you for making nice eyeglasses affordable"--A.J.
"WOW!!! 110% satisfied with the product quality, delivery, and no hassle ordering"--B.W.
"Very rarely these days do I find myself so impressed with a service that I feel the need to congratulate the provider"--L.H.
"I cannot express enough how satisfied I am with your service. After a lot of research your price was by far the lowest. Thank you for providing such a valuable service"--J.G.
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