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Welcome to Eye Wear Savings-Theyedoctor.com!

quality online eyeglasses

Customer Service

Shipping & Delivery
At Theyedoctor.com, we strive to deliver the absolute best shipping rate we can as a small company. No surprises, and no outrageously high shipping fees.
At Theyedoctor.com we strive to deliver the best delivery rate that we can. No surprises with outragous shiiping fees, We use USPS priority mail for their flat rate shipping fee.
International Postage prices:
It’s easy to get a quote for your shipping cost. Simply add the item(s) that you are interested in to your cart. Click “My Cart” in the top right of the screen then “Go to Shopping Cart”. Here you can use the “Estimate Shipping” function that can be found directly below the products in your cart. If you are happy with the price then update your cart and proceed to the checkout to make your final payment.
Privacy & Security

This Privacy Policy details the steps we have taken to secure your personal information. This Privacy Policy also describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information.  By visiting our Site, you accept the practices described in this Privacy Policy.

We are not responsible for the content on, or privacy practices of, any non- theyedoctor.com web site to which this Site links or that links to this Site.

INFORMATION COLLECTION

Theyedoctor.com will not collect any personal information about you except when specifically and knowingly provided by you. Examples of such information are name, shipping and billing addresses, phone number, email address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:

  1. Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete a registration form. When registering, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. In addition, you may also be asked to provide your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and this Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you.
  2. Email Addresses. Some areas of the Site allow you to enter your email address for purposes including, but not limited to: signing up for our newsletter.
  3. Cookies. Like most other websites, Theyedoctor uses cookie technology throughout this Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security, customized content, tracking of orders and shopping cart items. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this Site. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION.

INFORMATION USE

We do not sell or rent information about our customers and all information provided to Theyedoctor.com remains absolutely confidential, except that:

  1. We may share aggregate or summary information regarding our customers with partners, advertisers or other third parties. This data will never identify you personally.
  2. We may share information with companies that provide support services to us (such as a printer, mailing house, fulfillment company or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
  3. We will use your personal information to communicate with you about your orders and deliveries, and we may send you a confirmation email when you register/place an order with us. Also, if you submit your email address to register for our newsletter, we use it to deliver the information to you.
  4. We may be required to disclose such information in response to subpoenas, court orders, requests from law-enforcement officials, or if we are otherwise required to disclose such information by law.

PROTECTING YOUR INFORMATION

Shopping on the Theyedoctor.com is easy, secure and worry-free. We have taken several measures to guarantee that your order and your credit card information are safe and secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Microsoft Internet Explorer (version 3.0 and above), Netscape Navigator (versions 2.0 and above), and AOL (AOL 3.0 and above), and the Site's security has been tested & verified by McAfee Secure Sign.

SSL is considered the industry standard and is among the leading software available to encrypt online transactions. Your personal information including your name, credit card number and address is encrypted so that it cannot be read as it is transmitted over the Internet. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.

Shopping on the Theyedoctor.com is easy, secure and worry-free. We have taken several measures to guarantee that your order and your credit card information are safe and secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Microsoft Internet Explorer (version 3.0 and above), Netscape Navigator (versions 2.0 and above), and AOL (AOL 3.0 and above).

SSL is considered the industry standard and is among the leading software available to encrypt online transactions. Your personal information including your name, credit card number and address is encrypted so that it cannot be read as it is transmitted over the Internet. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.

Returns & Replacements
Our goal is to make sure you are 100% happy with your purchase. If for any reason you are dissatisfied please let us know! We accept returns of unworn, undamaged, original merchandise with 30 days of purchase. To initiate a return please request an return merchandise authorizationr (RMA) number so that we can insure the proper credit. Returns must include all part including cases and warranty cards. Return shipping is the responsibilty of the customer.
When the return meets these criteria, return will be refunded in the original form and price. Shipping and handling charges are not refundable. After 30 days merchandise can be returned for manufacturing defects for repair or replacement.
Ordering
Ordering online from Theyedoctor.com is secured by SSL encryption.
Inaccuracies
We endeavor to provide the most accurate, and most reliable information on our web site. However there may be times when the information presented may contain incomplete data, typographical errors, or inaccuracies. Any inaccuracies are unintentional and we apologize if erroneous information is reflected in product price, product availability, or in any way that affects your order. We reserve the right to correct errors or update product information at any time without prior notice.
Payment, Pricing & Promotions
Theyedoctor.com accepts the following methods of payment:
  • Visa
  • MasterCard
  • Paypal

Pricing Errors--We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item's price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

We work hard to save you money every day, and we do our best to provide you with the best value at Theyedoctor.com.

Viewing Orders
An email confirmation will be sent for your order.
Updating Account Information
To update your account information,simply click on My Account and you can update your email address, billing information, newsletter preferences, personal address book or password.